How patients are helping transform local outpatient services

23 September 2019

NHS Dartford Gravesham and Swanley CCG and Dartford and Gravesham NHS Trust are working together to transform outpatient services.

To help shape this work, a patient engagement event took place in June 2019 to ask our patients and the public for their views on some of the ideas we have to improve outpatient services for our local population.

A survey was developed which patients completed either online via our websites, or in person as part of a week-long, on-site engagement where we spoke to patients in outpatient clinics across the Darent Valley Hospital and Queen Mary’s Sidcup sites.

We received a total of 250 responses, which was really positive and will help us to shape our plans going forward. Thank you to all who gave us their views.

The full outcome report from the survey is below:

Transforming Outpatients Patient Survey Results September 2019