Health Help Now

Add the web app to your smartphone or tablet today

Health Help Now is a website which has been created for use on mobile devices that have internet access. This means it can be used on any smartphone or tablet with an internet browser. Health Help Now can also be accessed via desktop and laptop computers with internet access.

If you require urgent treatment for symptoms which are not listed on Health Help Now, please ring NHS 111.

Health Help Now aims to help people find the right service in Kent and Medway for their health needs, especially when they need medical help fast but it is not a life-threatening emergency.

  • There are almost 500,000 visits to Accident and Emergency departments (A&E) in Kent and Medway every year.
  • 40% of them do not result in any treatment.

That does not mean those people are all in the wrong place. It is important for some conditions to be checked in A&E even if no treatment is needed.

But national statistics suggest that between 75,000 and 150,000 of those visits to Kent and Medway A&Es could have been dealt with better by a different NHS service – such as pharmacists, GPs, or minor injuries nurses.

Surveys in Kent and Medway show that between 50 and 70% of patients do not try anywhere else first before going to A&E.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps. Health Help Now also offers reliable health advice and links to other useful websites. It works on smartphones, tablets, and computers.

Health Help Now (Apple App Store)

Health Help Now (Android Google Play Store)

Visit the website

Why not download it to your device now so you have it to hand when you need it?

If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.

Helping you stay healthy and get help when you need it

Knowing what to do when you need health help now can be confusing. That’s why we’ve created a booklet to help you not only keep well, but also find the right health treatment when you need it:

HHN booklet DGS

Among the useful advice about staying well all year round, there is information on how to look after everyday illnesses, and top tips for keeping a check on your mental wellbeing.

If you become ill or are injured you can find details of your local services, such as late night pharmacies and where to go for treatment for a minor injury, and information on what to do if your GP practice is closed.

If you have a friend, neighbour or relative who does not have access to the internet, why not print the booklet out and give it to them? There is even space for them to write their own health contact details – handy if these are needed in a hurry.

For a comprehensive guide to local urgent care services, reliable health advice and symptom checker, use Health Help Now.