Urgent care services


Your local pharmacist is a medicines expert that can advise on most common ailments and give health and wellbeing advice. Download the Health Help Now app for pharmacy opening times and find out more on our Stay Well Pharmacy page.

NHS 111

If you don’t have internet access or a smartphone, and need health help when it’s not an emergency, NHS 111 can give you free health advice, 24 hours a day, 365 days a year. You can also seek advice from pharmacists and take advantage of NHS walk-in centres and minor injury units which are open most days except Christmas day.

Minor injuries unit 

Trained nurses at minor injuries units (MIUs) can assess and treat cuts, sprains, minor burns, minor dislocations of the fingers and toes, minor eye injuries and remove foreign bodies from, for example, ears and  noses. MIUs cannot treat babies under one year old.  MIUs are open every day of the year.

Gravesend Minor Injury unit, Gravesham Community Hospital: Bath Street, Gravesend, DA11 0DG.

Phone: 01474 360816

Open 8am to 8pm, every day of the year.

(X-ray: 8.30am to 5pm Monday to Friday – check times directly with hospital)

GP-led walk-in centre

GP-led walk-in centres can often see you without an appointment. Walk-in centres also have health professionals that will see you without an appointment if you have an urgent concern.

Open from 8am-8pm and you don’t need an appointment to see a GP or nurse:

White Horse GP Walk-in Centre*, Vale Road, Northfleet, Kent DA11 8BZ

Phone: 0300 0300 000

*Open every day except Christmas Day and Easter Sunday


For emergency dental care, contact your own dentist first. At evenings, weekends and bank holidays (8.30am to 1.25pm) you can call DentaLine on 01634 890300.

Mental health support

Free confidential emotional advice and guidance is available 24 hours a day, seven days a week, from the Mental Health Matters helpline on 0800 107 0160. The Samaritans are also there to listen at any time of day or night and can be reached by dialling 116 123.